Once your order is processed (2-4 business days), you will receive a confirmation email with your tracking number and estimated delivery date. Depending on the shipping type selected at checkout (standard/express), delivery times may vary from 8-12 business days to 5-7 business days, respectively.

If your product does not meet quality standards during normal use:

1. You have 15 calendar days to contact us.

2.At the time of your request:

2.1 You can request a completely new garment (no exchanges for another product).

2.2 Or request a full refund for your product(s) (does not include shipping costs).

Currently, Capranera does not offer refunds for this concept.

Capranera accepts the following payment methods for online purchases:

• PayPal: If you don't have an account yet, you can create one while shopping with us.

You can do so by requesting it through the online chat or by self-managing it from your account "access" located on the right in the top menu.